These terms govern your use of the ph13 platform, account registration, gameplay, deposits, withdrawals, and dispute resolution. By registering an account, you agree to be bound by all terms outlined below.
To register and use ph13, you must be at least 21 years of age. You confirm that you are a resident of or physically located in the Philippines when you open your account. ph13 is available exclusively to users in the Philippines. If you are accessing ph13 from outside the Philippines, you do so at your own risk and may not be entitled to platform support.
You represent and warrant that you have the legal capacity to enter into this agreement and that your use of ph13 does not violate any laws applicable in your jurisdiction. You are solely responsible for ensuring your compliance with local Philippine laws and regulations related to online gaming.
You may not create or maintain an account if you are prohibited by law from participating in online gaming, if you are listed on any government sanctions list, or if you are otherwise restricted from using online gaming platforms in the Philippines.
When you register for ph13, you agree to provide accurate, current, and complete information. This includes your full legal name, valid Philippine mobile number (for OTP verification), date of birth, and any other information requested during registration. You are responsible for maintaining the accuracy of your account information and notifying us of any changes.
You are solely responsible for maintaining the confidentiality of your login credentials and password. Do not share your password or account access with anyone else. You agree to notify ph13 immediately if you suspect unauthorised access to your account or any security breach. ph13 is not liable for any losses resulting from the unauthorised use of your account due to your own negligence.
Each person may only open and maintain one account on ph13. Creating multiple accounts, using another person's identity, or attempting to circumvent account limitations is strictly prohibited and may result in immediate account termination and forfeiture of funds. If ph13 discovers duplicate or fraudulent accounts, all associated accounts will be closed.
New accounts require verification via one-time password (OTP) sent to your registered Philippine mobile number. This is a mandatory security step to confirm your identity and protect your account. You must complete OTP verification before you can access games or deposit funds.
ph13 accepts deposits in Philippine Peso (PHP) through the following channels:
All deposits are processed in PHP. We do not accept credit cards, cryptocurrency, or any currency other than Philippine Peso. Deposits made through unauthorised channels will not be credited and may be subject to refund only after verification.
Players can set personal deposit limits from within their account settings. These limits control how much PHP can be deposited in a single transaction and over a specific period. Once you set a limit, you may not increase it immediately — a waiting period applies to protect your financial interests.
Before you can withdraw funds, you must complete Know Your Customer (KYC) verification. This involves providing valid identification documents such as a Philippine passport, driver's license, or national ID. Withdrawals can only be processed to the payment method originally used for deposits.
Withdrawal requests are processed within 1–3 business days after KYC verification is complete. Processing times depend on your chosen withdrawal method and the volume of requests being processed. ph13 does not guarantee immediate withdrawals and reserves the right to verify the legitimacy of any withdrawal request before processing.
Like deposit limits, players can set personal withdrawal limits from account settings. These limits control the maximum amount that can be withdrawn in a single transaction or over a given period. All withdrawals are subject to anti-money-laundering (AML) and fraud prevention checks.
All games on ph13 — slots, fish games, bingo, and sports betting — use certified Random Number Generators to ensure fair and unpredictable outcomes. Each spin, card draw, or game round is independent; previous results have no bearing on future outcomes. The RNG is regularly tested and certified to comply with responsible gaming standards.
Each slot game on ph13 displays its RTP percentage in the game information panel. RTP represents the theoretical percentage of wagered funds that the game returns to players over a very large sample of spins — millions of rounds. Individual session results will vary significantly from the RTP figure, especially over short play periods.
The rules, paylines, symbols, and prize structures for each game are displayed in the game's paytable. By playing a game, you accept and agree to be bound by the terms in that game's paytable. Different games may have different rules, bonus mechanics, and volatility levels — always review the paytable before committing money to a new game.
Free spins, bonus rounds, and promotional features triggered during gameplay are subject to the specific terms of the game and any promotion running at the time. Free spins do not cost money from your balance, but winnings from free spins are real and credited to your account. Bonus feature terms vary by game — refer to each game's paytable for details.
All bets on ph13 are made and resolved in Philippine Peso. The minimum and maximum bet amounts are set by each individual game. You may not attempt to place bets greater than the maximum allowed, and any attempt to do so will be rejected by the system. Your account balance must be sufficient to cover your chosen bet amount before the game round is processed.
For sports betting, specific rules apply to how bets are accepted, calculated, and settled. These include rules for voided bets, postponed events, and winning/losing determination. Refer to the specific terms of each sports betting market for the exact rules governing that market. In the event of ambiguity or dispute, ph13's official interpretation of the sports betting rules is final.
You acknowledge that online gaming involves risk and that you may lose money. You are solely responsible for managing your gaming habits and ensuring that your use of ph13 remains within your means. ph13 encourages responsible gaming and provides tools to help, but ultimately, your gaming decisions are your own responsibility.
ph13 provides the following player protection tools accessible from account settings:
If you believe you are developing a problem with gaming, please visit our Responsible Gaming page for resources and support options. ph13 also encourages players to use external resources such as the National Center for Gambling Studies and other Philippine mental health organisations for assistance.
ph13 does not guarantee that you will win money. Gaming outcomes are determined by chance (RNG), and no strategy or system can guarantee consistent profits. If you are gaming to make money or pay off debts, stop immediately and seek help.
ph13 is provided on an "as-is" and "as-available" basis. ph13 makes no warranties, express or implied, regarding the platform's fitness for a particular purpose, merchantability, or non-infringement. While we strive to maintain uptime and functionality, we do not guarantee that the platform will be available at all times without interruption.
ph13 is not responsible for losses, delays, or disputes arising from technical issues, internet connectivity problems, server failures, or other technical disruptions beyond our reasonable control. If a gaming session is interrupted due to a technical issue, ph13 will use its best efforts to restore the session to its pre-interruption state once service is restored.
In no event shall ph13 be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the platform or any game, including but not limited to lost profits, loss of data, or lost opportunities. ph13's total liability to you in any dispute shall not exceed the amount of funds in your account at the time the dispute arises.
You agree not to:
Violation of any of these prohibitions may result in immediate account termination and forfeiture of all funds in your account.
ph13 reserves the right to modify these terms at any time. Changes will be posted on this page, and your continued use of ph13 after such changes have been posted constitutes your acceptance of the updated terms. We encourage you to review these terms regularly.
ph13 may terminate your account at any time, with or without notice, if we believe you have violated these terms, engaged in fraudulent activity, breached anti-money-laundering regulations, or otherwise posed a risk to the platform. Upon account termination, any remaining funds in your account will be handled according to applicable law and our internal procedures.
You can request temporary self-exclusion (7 days to 6 months) or permanent account closure from your account settings. Self-excluded accounts cannot access games or place bets during the exclusion period. Once a self-exclusion period expires, you can re-activate your account by contacting support.
Any disputes arising from your use of ph13 shall first be addressed through ph13's standard customer support process. If the dispute is not resolved to your satisfaction, you may escalate it for further review. ph13 will make a good-faith effort to resolve all disputes, but the platform's decision on any unresolved matter is final.
These are the most important obligations and rights when you use ph13.
Account holders must be at least 21 years old and physically located in the Philippines. Lying about your age or jurisdiction can result in account termination.
Creating multiple accounts, using false identity information, or sharing your password is prohibited. Detected violations result in immediate account closure.
All transactions on ph13 are in Philippine Peso. We do not accept credit cards, cryptocurrency, or any other currency for deposits or payouts.
You must complete identity verification (KYC) before your first withdrawal. Provide valid Philippine ID and allow 1–3 business days for processing.
All games are powered by certified Random Number Generators. There is no way to predict outcomes, and no strategy guarantees profits.
Use deposit limits, session caps, and self-exclusion features from your account settings to manage your gaming responsibly.
These terms work alongside our other policies. Make sure you also read our Privacy Policy to understand how we collect, use, and protect your data.
How ph13 collects, uses, and protects your personal data and gaming information.
Tools, resources, and guidance for managing your gaming habits responsibly.
If you don't find the answer in these terms, our FAQ page may help. For specific issues or complaints, contact support directly from your account.
Common questions from ph13 players about accounts, games, payments, and platform features.
Learn more about ph13's mission, values, and how the platform is built for Filipino players.
By registering on ph13, you confirm that you accept these terms and conditions in full.